Privacy Policy
Introduction
Welcome to Dandelion Egypt. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines our online information practices, including how we collect, use, and safeguard your personal data. By using our website or services, you agree to the practices described in this policy.
Information We Collect
Personal Information:
We collect personal information, such as your name, email address, and phone number, when you voluntarily provide it through our website forms or other interactions. This information helps us offer personalized services and respond to your inquiries.
Comments and Media:
When you leave comments on our site, we collect the data provided in the comments form, along with your IP address and browser user agent string, to help detect and prevent spam. If you upload images to our site, please avoid including embedded location data (EXIF GPS) as this data can be extracted by visitors.
Cookies and Tracking Technologies
Cookies:
Our website uses cookies to enhance your experience. Cookies are text files stored on your device to remember your preferences and login information. You can choose to accept or decline cookies through your browser settings. Cookies help us:
- Remember your details for future comments or logins.
- Track your session preferences.
Embedded Content:
Articles on our site may include embedded content from other websites (e.g., videos, images). These external sites may collect data about you, use cookies, and track your interaction with the embedded content.
How We Use Your Information
Service Fulfillment:
We use your personal information to process requests, respond to inquiries, and provide our services.
Communication:
We may use your contact information to send you newsletters or updates if you have opted in to receive them.
Improvement:
Your feedback and comments help us improve our website and services.
Data Retention and Management
Data Retention:
Comments and their metadata are retained indefinitely to facilitate automatic approval of follow-up comments. For registered users, we store personal information in their profiles, which can be edited or deleted by the user.
Data Rights:
You have the right to request a copy of the personal data we hold about you, including data you have provided. You can also request the deletion of your personal data, excluding data we need for administrative, legal, or security purposes.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access or disclosure. However, no system is entirely foolproof, and we cannot guarantee absolute security.
Third-Party Services
Third-Party Data Sharing:
We do not share your personal data with third parties, except as required by law or if you have requested a password reset, in which case your IP address will be included in the reset email.
Spam Detection:
Visitor comments may be processed through an automated spam detection service.
Changes to This Policy
We may update this Privacy Policy periodically. We encourage you to review this policy occasionally to stay informed about any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@dandelionegypt.com
- Phone: (+202) 3854 1010
Feel free to reach out using the Contact Form below; we’re happy to answer any questions you may have.
Thank you for trusting Dandelion Egypt. We are dedicated to providing you with exceptional travel experiences while ensuring your privacy and data security.