Experience the magic of Egypt like never before with our expertly tailored tours.
Contact Info
112Loughborough House2 Honour Gardens, Dagenham
FAQ
Tours & Activities Booking
We offer a range of travel services including personalized tour planning, flight and accommodation bookings, guided tours, and travel insurance. Our goal is to craft unique travel experiences tailored to your preferences.
You can book a tour by browsing our website, selecting your desired tour package, and following the online booking process. If you need assistance, our team is available to help you through the process.
Absolutely! We specialize in creating personalized travel experiences. Share your preferences and interests with us, and we’ll tailor a tour that meets your needs.
Booking with us ensures you receive personalized service, expert travel advice, and access to exclusive tours and destinations. We are committed to making your travel experience seamless and memorable, from planning to execution.
To make changes to your booking, please contact our customer service team as soon as possible. We will assist you with modifications based on availability and our policy.
We strive to accommodate all special requests. Please inform us of any dietary restrictions or accessibility needs at the time of booking, and we will make the necessary arrangements.
The “Make a Wish” form is our special enquiry form where you can share your travel dreams and desires with us. It’s not just an inquiry—it’s our commitment promise and logo of dedication to making your travel wishes come true. Fill out the form, and we’ll work to turn your dreams into reality.
All our tours include guided experiences led by knowledgeable and experienced guides. Check the tour details for information on the type of guidance provided.
No, you do not need to create an account to book a tour with us. You can complete your booking as a guest. However, creating an account can make future bookings easier and faster.
Yes, once your booking is confirmed, you will receive an email with all the details of your tour and a confirmation number. This will include information on your itinerary, payment, and any additional instructions.
If you cancel your booking more than 24 hours before the tour, you will receive a full refund. If you cancel within 24 hours of your tour, a 25% cancellation fee will apply.
- Ages 0 – 1.99: Free of charge
- Ages 2 – 11.99: 50% of the tour price
- Ages 12 and above: Full tour price as per an adult
Please note that if your tour includes airfare, additional charges for children may apply.
*Prices or percentages may vary.
Secure Payments
We accept various payment methods, including credit and debit cards, bank transfers, and PayPal. Please check our payment options during the booking process for more details.Refunds will be processed within a maximum of 48 hours.
Yes, we offer the option to pay 25% deposit. The amount and terms of the deposit will be outlined during the booking process.
To request a refund, please contact our customer support team account@dandelionegypt.com. We will guide you through the process based on our refund policy.
Yes, we have a refund policy. If you cancel your booking more than 24 hours before the tour, you will receive a full refund. Cancellations within 24 hours are subject to a 25% cancellation fee.
If your payment didn’t go through, please check your payment details and try again. If the issue persists, contact our customer support team for assistance.
For any refund or payment concerns, please contact our customer support team at support@dandelionegypt.com or 0097167j8756.
Yes, you will receive a receipt via email once your payment is processed and your booking is confirmed.
Yes, we use secure payment gateways to ensure your transactions are protected and your personal information is safe
If you suspect fraudulent activity, please contact your bank or credit card provider immediately and notify our customer support team so we can assist you.
We occasionally offer discounts for early bookings. Check our website or contact us directly to learn about any current promotions.
We accept payments in various currencies, including Euros, US Dollars, and British Pounds. Please check the available options during the booking process..
There are no extra fees for using a credit card
My Account
To create an account, visit our website and click on the “Sign Up” button. Fill in your details, including your name, email address, and a secure password, then follow the instructions to complete the registration process.
Our privacy policy outlines how we collect, use, and protect your personal information. You can review our full privacy policy on our website under the “Privacy Policy” section.
If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Follow the instructions to reset your password via the email address associated with your account.
Yes, you can delete your account. Please contact our customer support team at support@dandelionegypt.com or 009715638377 to request account deletion. We will assist you with the process.
You can view your bookings by logging into your account and navigating to the “My Bookings” section. Here, you’ll find a list of all your current and past bookings.
To edit your profile, log in to your account and go to the “Profile” or “Account Settings” section. Here, you can update your personal information, contact details, and preferences.
Log in to your account and access the “Settings” or “Notification Preferences” section. Here, you can manage your notification settings and communication preferences.
If you have trouble accessing your account, try resetting your password first. If the issue persists, contact our customer support team for assistance.
To add or remove travel companions, log in to your account and navigate to the “My Bookings” section. Select the booking you wish to modify and follow the instructions to update your travel companions.
Yes, you can view and print your travel documents from the “My Bookings” section in your account. Just select the relevant booking to access your documents.
If you notice any incorrect information in your account, please update it through the “Profile” or “Account Settings” section. For issues you cannot resolve, contact our customer support team for assistance.
Yes, you can track the status of your refund request in the “My Bookings” section. Check the status and any updates related to your refund.
Travel Information
Most travelers need a visa to enter Egypt. You can obtain a tourist visa online, at the airport upon arrival, or through an Egyptian embassy or consulate. Check specific requirements based on your nationality.
While travel insurance is not mandatory, it is highly recommended to cover potential issues like medical emergencies, trip cancellations, and lost luggage.
Check with your healthcare provider for the latest recommendations. Commonly recommended vaccinations include Hepatitis A and B, Typhoid, and Tetanus.
The ideal time to visit Egypt is from October to April when the weather is cooler and more comfortable. Summer months can be extremely hot, especially in desert areas.
Pack lightweight, breathable clothing, a hat, sunscreen, and comfortable walking shoes. If visiting religious sites, bring modest clothing that covers your shoulders and knees.
Egypt is generally safe for tourists, but it’s important to stay updated on travel advisories, follow local laws, and be aware of your surroundings.
The official currency is the Egyptian Pound (EGP). It’s advisable to carry some local currency, though credit cards are widely accepted in major cities.
Respect local customs, including dressing modestly, especially when visiting religious sites, and being mindful of public behavior. It’s customary to greet with a handshake or a nod.
The official language is Arabic. English is commonly spoken in tourist areas, but learning a few basic Arabic phrases can be helpful.
Yes, credit cards are widely accepted in hotels, restaurants, and shops in major cities. It’s a good idea to carry some cash for smaller establishments and remote areas.
Tipping, or “baksheesh,” is customary in Egypt. It’s polite to leave small tips for service providers like hotel staff, tour guides, and restaurant servers.
For emergencies, dial 122 for police, 123 for ambulance, and 180 for fire services.
